How do I check-in/out?

Check-in anytime after 3pm. To check-in, you will be provided with an access code prior to your arrival. Check-out time is 11am. Please make sure to vacate by that time as we do have a limited time for housekeeping to clean before the next guests.

Are there early check-ins or late check-outs?

Each case will need to be reviewed and answered based on availability and schedules. While there are no guarantees of ability to check in early or check out late, we will let you know.

Do I need snow chains?

By law, you are required to carry chains in your vehicle when traveling the mountains in winter months, even if they are not required to be worn. Highway patrol may stop you at any time to confirm that chains are in your vehicle. Vehicles with 4-wheel drive also need to carry chains. For further details or questions contact The Road and Snow line (909) 866-ROAD (7623).

When does it snow?

Typically it snows between November and March but can start as early as October and as late as June. Check the weather for up to date information: https://tinyurl.com/LHweather.

Is Big Bear Lake a public lake?

Yes, the lake is open for public use and free to access. Swimming is allowed within 50 feet of shoreline. Click here for more swimming information. Visit Holloway's Marina & RV Park located .3 miles away for boat and pontoon rentals.

What about pets?

While Big Bear is a great place to bring your pet, our lodge does not accepts pets.

Why are there cameras?

Cameras are provided for guest's safety and only view external areas.

Are linens provided?

All linens are provided (bedding & towels).

What if I have another question not listed?

You can call the office at 951-719-1191 or email lighthouse@cmaspa.org.

How can I help support Retreat Ministries?

Thanks for asking! If you'd like to donate go to tinyurl.com/Lighthousebigbear.